Return & Refund Policy

Effective Date: November 2025

At Founders Threads, every item is made to order through our production partner to reduce waste and promote sustainability. Because of this, we do not keep stock or accept returns for reasons such as wrong size, change of mind, or buyer’s remorse.

We want you to be satisfied with your purchase, so please review the policy below for eligible cases.

1. Damaged, Defective, or Misprinted Items

If your order arrives misprinted, damaged, or defective, please contact us within 7 days of delivery at info@foundersthreads.org
.
Include:

Your order number

Photos clearly showing the issue

A brief description of the problem

Once verified, we’ll arrange for a replacement at no additional cost.

2. Incorrect Orders or Fulfillment Errors

If you received the wrong item, color, or size due to a fulfillment error, contact us within 7 days of receiving your package. We’ll correct it promptly with a replacement or refund.

3. Returns for Other Reasons

Because all products are printed specifically for each order, we cannot accept returns or exchanges for:

Wrong size ordered

Change of mind

Customer input errors during checkout

Please double-check your size chart, color selections, and shipping details before placing your order.

4. Order Cancellations

Orders may be canceled within 2 hours of purchase. After production begins, cancellations are no longer possible.

5. Refunds (If Applicable)

If a refund is approved (e.g., confirmed defect or misprint), it will be issued back to your original payment method within 5–10 business days.

6. Contact Us

For all return or refund inquiries, reach out to:
📧 info@foundersthreads.org

We aim to respond within 1–2 business days.

7. Our Commitment

We stand by the quality of every Founders Threads product. If something’s wrong, we’ll make it right. Thank you for supporting ethical, made-to-order fashion.